FAQ

Frequently Asked Questions:

What is the total cost of the transaction?
The total cost of the transaction is the total cost of the order + shipping cost.

Why I can not place orders for more than 5 units per product? 
BeardShop is a retail store and at the moment does not sell wholesale. If you are interested in buying large quantities of the product - contact us. Each order (more than 5 items) will be treated individually. 

How much is the shipping cost?
Shipping cost is 12 or 15 EUR per order (depends of the area).

Can I pay for the order upon the reception?
Unfortunately this option is not available.

Can I change the order before sending the shipment?
If you want to change your order, please contact us by e-mail (to the address obtained by the confirmation of the order), if only the order has not been shipped yet we will try to make the expected changes (depending on availability).

Until when can I make a payment?
Time for payment is 4 days (calendar). Transfer should credited to our accounted within that period otherwise the order will be automatically canceled.

How can I make the payment for the purchased item?
Payment can be made through PayPal payment service.

Can I pay by credit card?
Yes, payment by credit card is possible via PayPal service, even without the PayPal account.

When and how consignments are dispatched?
Consignments will ship within 2 business days of sending you a confirmation of accepting the order for processing. Transfer of an order fo processing takes place within one working day after the receipt of payment. DPD courier 's will deliver shipment usually wihin the next 5 business days, usually between 9am and 5pm.

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